Automating processes, or even robotising repetitive, manual tasks, can reduce processing times and improve productivity. In fact, it’s one of the cornerstones of Business Process Management (BPM)!
This content on process automation is part of our dossier on Business Process Management.
Automating and robotising business processes offers a promising solution for increasing the efficiency and agility of organisations.What’s more, this approach enables large quantities of data to be collected and analysed, and practices to be re-examined. The result is a reduction in the risk of error, a reduction in bottlenecks, recurring performance problems and operational costs, and even an improvement in the traceability and scalability of operations. In short, process automation is a powerful lever for optimising and rethinking the efficiency and quality of an organisation’s practices.
Process automation consists of using solutions (BPA for Business Process Automation, RPA for Robotic Process Automation, DPA for Digital Process Automation or IPA for Intelligent Process Automation) to automate repetitive tasks based on the organisation’s own rules to improve performance.
Improving efficiency and productivity
Reduce costs by automating manual tasks
Improve quality by reducing the error rate
Facilitate compliance with clear processes
Develop visibility and control with an end-to-end vision
If BPM (Business Process Management) helps the organisation to model its processes in the real sense of the task (i.e. independently of the actor, the depth, the repetitiveness, etc.), then it has the capacity to exploit the BPMN (Business Process Model and Notation) standard in an overall company vision. And it is thanks to its ability to implement automation, in particular via BPA (Business Process Automation), that the company will be able to implement a truly efficient, end-to-end approach.
Good urbanisation and good management of repository data via MDM (Master Data Management) will always be of paramount importance when it comes to managing business processes. Because if the processes do not have the same repository, with different qualities, automation will quickly become a headache. With an incomplete approach, there won’t be good adherence to the IS, and it will be difficult to automate flows all the way through. This is an essential point, because many BPM projects end in failure when they focus on the user experience, but fail to take into account the transition to industrialisation, which then becomes a real bottleneck.
The modelling stage translates manual processes into automated workflows, optimised for efficiency and accuracy. Using graphical modelling tools such as BPMN enables workflows to be visualised and inefficiencies to be detected (available through the Blueway BPM solution). As a reminder, BPMN is a business process modelling standard that provides a graphical notation that can be understood by all stakeholders. It includes events (triggers), activities (tasks to be performed), gateways (conditional decisions) and flows (sequence of activities). Before moving on to automation, it is important to optimise existing processes to eliminate inefficiencies and maximise the benefits of automation (bottlenecks, complexity, etc.).
Process Governance, Phoenix’s BPM (Business Process Management) module, is a hybrid workflow design workshop based on the BPMN2 standard (creation of user input screens, control, task automation, etc.).Based on functional modelling, it automates the generation of workflows and executable screens to be implemented within Blueway. This means you can automatically generate documentation for your functional processes, automate repetitive tasks using RPA, and manage automatic alerts (email, SMS, etc.) and delegation (roles and responsibilities).
With the technological underpinning of the Blueway platform, enabling SOA strategies and non-service-oriented objects to be brought together within the same process.
Automatically collect the information needed to create orders from a portal, a data file exchanged with a partner, etc.
BPMs that enable complex sequences to be managed graphically according to predefined management rules or dynamic rules.
At Blueway, we are convinced of the importance of end-to-end management of business flows and processes. That’s why our modular Phoenix platform orchestrates both technical and hybrid processes, and guarantees compliance with business rules within these processes (management of sequences, alerts and information routing rules) according to predefined management rules or dynamic rules. What’s more, to speed up your BPM projects even further, the Blueway platform includes several pre-configured process models.
