{"id":46738,"date":"2024-04-03T12:48:40","date_gmt":"2024-04-03T10:48:40","guid":{"rendered":"https:\/\/www.blueway.fr\/?page_id=46738"},"modified":"2024-10-22T15:27:34","modified_gmt":"2024-10-22T13:27:34","slug":"services","status":"publish","type":"page","link":"https:\/\/www.blueway.fr\/en\/services","title":{"rendered":"Accompagnement, support &amp; Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46738\" class=\"elementor elementor-46738 elementor-22377\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-217f738 fond-bleu header e-flex e-con-boxed e-con e-parent\" data-id=\"217f738\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-16b83d2 e-flex e-con-boxed e-con e-child\" data-id=\"16b83d2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7e64c6 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"b7e64c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Our support and services for our Phoenix Data Platform<\/h1><p><strong>Our approach to projects favours human contact and cooperation to explore each customer\u2019s requirements and constraints together<\/strong>, before proposing the systems and skills needed to meet them.<\/p><p><strong>With more than 20% of our revenue reinvested in research and development<\/strong>, our priority is providing an ever more effective and innovative software platform to our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1019d1b e-con-full e-flex e-con e-child\" data-id=\"1019d1b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0688043 elementor-widget-mobile__width-inherit elementor-widget elementor-widget-global elementor-global-47710 elementor-global-35429 elementor-widget-button\" data-id=\"0688043\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.blueway.fr\/en\/demo\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10015c6 btn-expert elementor-widget-mobile__width-inherit elementor-widget elementor-widget-global elementor-global-49575 elementor-global-35432 elementor-widget-button\" data-id=\"10015c6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.blueway.fr\/en\/contact\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an expert <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ce4900 e-flex e-con-boxed e-con e-parent\" data-id=\"7ce4900\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dfb74b9 e-con-full e-flex e-con e-child\" data-id=\"dfb74b9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7033366 elementor-widget elementor-widget-text-editor\" data-id=\"7033366\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: left;\">Our IT support team helping and guiding our customers<\/h2><p><strong>The quality of our services is crucial, and we set great store in particular in our support department meeting the response times in the SLA.<\/strong><\/p><p>The Support Department is located in Blueway\u2019s head office in Lyon, and is available from Monday to Friday from 9 a.m. to 6 p.m. (French time).<br \/>Special support agreements that include on-call are also available on request for larger, round-the-clock, operations.<\/p><p>Our support platform offers an excellent level of service whether you are the customer of a certified integrator, or a direct Blueway customer. Individual users get individual access to the platform for a more bespoke support service.<\/p><p>Our maintenance agreements look after the software platform and guarantee its proper operation as well as the delivery of functional enhancements and fixes, minor and major patches.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22e6c12 e-con-full e-flex e-con e-child\" data-id=\"22e6c12\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edff748 elementor-widget elementor-widget-image\" data-id=\"edff748\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png\" title=\"available-it-support\" alt=\"Available IT support\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd4dc60 e-con-full e-flex e-con e-child\" data-id=\"cd4dc60\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6345fd7 elementor-widget elementor-widget-image\" data-id=\"6345fd7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/help-center-service.png\" title=\"help-center-service\" alt=\"Help center service\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4275de e-con-full e-flex e-con e-child\" data-id=\"f4275de\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0214a6c elementor-widget elementor-widget-text-editor\" data-id=\"0214a6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Support and guidance for customers thanks to the Help Center<\/h2><p>Pursuing continuous improvement and wishing to offer our users an experience matching their requirements as closely as possible, we built a Help Center within which all users can find a full set of helpful documentation about the Blueway platform.<\/p><p>Available in French and English as a fully online service, our customers will find explanatory articles, tutorials, FAQ and videos.<\/p><p>The Help Center means we can encourage our customers to give their feedback, and suggestions for improvements. We are always listening to our customers, because we firmly believe that day-to-day users of a solution are always a source of good ideas for future enhancements, and we regularly take them into consideration.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e53170 e-con-full e-flex e-con e-child\" data-id=\"4e53170\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f57e94d elementor-widget elementor-widget-text-editor\" data-id=\"f57e94d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Meeting our customers\u2019\u00a0<\/strong>specific requirements<\/h2><p><strong>Our Professional Services team is at the service of our customers and integrator partners<\/strong>. The team is made up of engineers and technicians with advanced technological skills and in-depth functional knowledge.<\/p><p><strong>The Professional Services team secures project implementation<\/strong> by adapting to customer contexts through various types of support:<\/p><ul><li>Training in the integration of Blueway solutions.<\/li><li><strong>Recommendations and implementation of best practices<\/strong> from the outset, technical monitoring of the customer&#8217;s development teams throughout the project.<\/li><li><strong>End-to-end developmen<\/strong>t of a specific point or the entire project.<\/li><li><strong>Ad hoc expertise<\/strong>, performance and maintainability audits.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ce0b5b e-con-full e-flex e-con e-child\" data-id=\"6ce0b5b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9faf723 elementor-widget elementor-widget-image\" data-id=\"9faf723\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/specific-customer-needs.png\" title=\"specific-customer-expectations\" alt=\"Meeting specific customer expectations\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73064c0 e-con-full e-flex e-con e-child\" data-id=\"73064c0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0109f0 elementor-widget elementor-widget-image\" data-id=\"a0109f0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/third-party-maintenance.png\" title=\"third-party-maintenance\" alt=\"Third-party maintenance\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bceb8f e-con-full e-flex e-con e-child\" data-id=\"6bceb8f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-307ed50 elementor-widget elementor-widget-text-editor\" data-id=\"307ed50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Extension to standard support through third-party application maintenance<\/h2><p>To top up the standard support and maintenance agreement, <strong>our Third-party application maintenance agreement covers the following additional services<\/strong>:<\/p><ul><li><strong>In-service support<\/strong> for configuration carried out by our staff, to maintain operational conditions;<\/li><li><strong>Adaptations to data flow bandwidths<\/strong> to match changes to source and target applications;<\/li><li><strong>Platform monitoring<\/strong> at regular intervals to trigger preventive maintenance (purge of log files, data archiving, etc.);<\/li><li><strong>Reinstallation of servers<\/strong> and databases in the event of system crashes;<\/li><li><strong>Restore from backup<\/strong>s in the event of user errors (erasure of records, for example).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8088522 ss-marge-lr ss-marge e-flex e-con-boxed e-con e-parent\" data-id=\"8088522\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-334e6c2 ss-marge-lr elementor-widget elementor-widget-shortcode\" data-id=\"334e6c2\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"47086\" class=\"elementor elementor-47086 elementor-44507\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-679ca32 e-con-full ss-marge-lr e-flex e-con e-parent\" data-id=\"679ca32\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0dbf2b9 e-con-full e-flex e-con e-child\" data-id=\"0dbf2b9\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f433952 e-con-full e-flex e-con e-child\" data-id=\"f433952\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-131db2d e-con-full e-flex e-con e-child\" data-id=\"131db2d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5e361d elementor-widget elementor-widget-image\" data-id=\"b5e361d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/2024\/03\/4d7fdf232a701c9b9077ee9d8ac232c9.svg\" class=\"attachment-full size-full wp-image-23208\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa5a1d5 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"aa5a1d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Meet our experts!<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9aa6f69 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9aa6f69\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">We are convinced that organisations need to put people at the heart of their Information Systems.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-766d670 e-con-full e-flex e-con e-child\" data-id=\"766d670\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-88d04ef e-con-full e-flex e-con e-child\" data-id=\"88d04ef\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea7258 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"8ea7258\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.blueway.fr\/en\/contact\">Talk to an expert<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ca7c28 elementor-widget elementor-widget-image\" data-id=\"6ca7c28\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"19\" height=\"16\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/2024\/03\/5ec6f0e8844be73c017eb9b169e37d85.svg\" class=\"attachment-full size-full wp-image-23209\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16f94dd e-con-full e-flex e-con e-child\" data-id=\"16f94dd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb5ace0 elementor-widget elementor-widget-image\" data-id=\"eb5ace0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/2024\/03\/815a3dba0bcacbcdea3035324162e2dd.svg\" class=\"attachment-full size-full wp-image-23210\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad5d9a2 e-con-full e-flex e-con e-child\" data-id=\"ad5d9a2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c330199 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c330199\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Discover Phoenix!<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f754c54 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f754c54\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Phoenix, our unified data platform, simplifies data issues and accelerates your organisation's digital transformation.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-870ad3c e-con-full e-flex e-con e-child\" data-id=\"870ad3c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-edd56b5 e-con-full e-flex e-con e-child\" data-id=\"edd56b5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a0dcd elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"43a0dcd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.blueway.fr\/en\/demo\">Request a demo<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e6cff9 elementor-widget elementor-widget-image\" data-id=\"3e6cff9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"19\" height=\"16\" src=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/2024\/03\/16e9240a96d22b022f6d178af65abad4.svg\" class=\"attachment-full size-full wp-image-23211\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Our support and services for our Phoenix Data Platform Our approach to projects favours human contact and cooperation to explore each customer\u2019s requirements and constraints together, before proposing the systems and skills needed to meet them. With more than 20% of our revenue reinvested in research and development, our priority is providing an ever more [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-46738","page","type-page","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT assistance, maintenance and support services from Blueway<\/title>\n<meta name=\"description\" content=\"Blueway invests more than 20% of its revenue in R&amp;D every year, so that its customers can benefit from innovations - Data Platform\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.blueway.fr\/en\/services\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT assistance, maintenance and support services from Blueway\" \/>\n<meta property=\"og:description\" content=\"Blueway invests more than 20% of its revenue in R&amp;D every year, so that its customers can benefit from innovations - Data Platform\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.blueway.fr\/en\/services\" \/>\n<meta property=\"og:site_name\" content=\"Blueway - \u00e9diteur de la data Platform Phoenix\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BluewaySoftware\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-22T13:27:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@bluewaybpm\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.blueway.fr\/en\/services\",\"url\":\"https:\/\/www.blueway.fr\/en\/services\",\"name\":\"IT assistance, maintenance and support services from Blueway\",\"isPartOf\":{\"@id\":\"https:\/\/www.blueway.fr\/en#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.blueway.fr\/en\/services#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.blueway.fr\/en\/services#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png\",\"datePublished\":\"2024-04-03T10:48:40+00:00\",\"dateModified\":\"2024-10-22T13:27:34+00:00\",\"description\":\"Blueway invests more than 20% of its revenue in R&D every year, so that its customers can benefit from innovations - Data Platform\",\"breadcrumb\":{\"@id\":\"https:\/\/www.blueway.fr\/en\/services#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.blueway.fr\/en\/services\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.blueway.fr\/en\/services#primaryimage\",\"url\":\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png\",\"contentUrl\":\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.blueway.fr\/en\/services#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.blueway.fr\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Accompagnement, support &amp; Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.blueway.fr\/en#website\",\"url\":\"https:\/\/www.blueway.fr\/en\",\"name\":\"Blueway\",\"description\":\"\u00c9diteur de la Data Platform Phoenix\",\"publisher\":{\"@id\":\"https:\/\/www.blueway.fr\/en#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.blueway.fr\/en?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.blueway.fr\/en#organization\",\"name\":\"Blueway\",\"url\":\"https:\/\/www.blueway.fr\/en\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.blueway.fr\/en#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Logos\/Blueway\/logo-blueway-centre-tagline-bleu-gris-4.png\",\"contentUrl\":\"https:\/\/www.blueway.fr\/wp-content\/uploads\/Logos\/Blueway\/logo-blueway-centre-tagline-bleu-gris-4.png\",\"width\":2560,\"height\":1819,\"caption\":\"Blueway\"},\"image\":{\"@id\":\"https:\/\/www.blueway.fr\/en#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/BluewaySoftware\/\",\"https:\/\/x.com\/bluewaybpm\",\"https:\/\/fr.linkedin.com\/company\/blueway-software\",\"https:\/\/www.youtube.com\/@BluewaySoftware\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"IT assistance, maintenance and support services from Blueway","description":"Blueway invests more than 20% of its revenue in R&D every year, so that its customers can benefit from innovations - Data Platform","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.blueway.fr\/en\/services","og_locale":"en_US","og_type":"article","og_title":"IT assistance, maintenance and support services from Blueway","og_description":"Blueway invests more than 20% of its revenue in R&D every year, so that its customers can benefit from innovations - Data Platform","og_url":"https:\/\/www.blueway.fr\/en\/services","og_site_name":"Blueway - \u00e9diteur de la data Platform Phoenix","article_publisher":"https:\/\/www.facebook.com\/BluewaySoftware\/","article_modified_time":"2024-10-22T13:27:34+00:00","og_image":[{"url":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@bluewaybpm","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.blueway.fr\/en\/services","url":"https:\/\/www.blueway.fr\/en\/services","name":"IT assistance, maintenance and support services from Blueway","isPartOf":{"@id":"https:\/\/www.blueway.fr\/en#website"},"primaryImageOfPage":{"@id":"https:\/\/www.blueway.fr\/en\/services#primaryimage"},"image":{"@id":"https:\/\/www.blueway.fr\/en\/services#primaryimage"},"thumbnailUrl":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png","datePublished":"2024-04-03T10:48:40+00:00","dateModified":"2024-10-22T13:27:34+00:00","description":"Blueway invests more than 20% of its revenue in R&D every year, so that its customers can benefit from innovations - Data Platform","breadcrumb":{"@id":"https:\/\/www.blueway.fr\/en\/services#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.blueway.fr\/en\/services"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.blueway.fr\/en\/services#primaryimage","url":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png","contentUrl":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Equipes\/Collaborateurs\/available-it-support.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.blueway.fr\/en\/services#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.blueway.fr\/en"},{"@type":"ListItem","position":2,"name":"Accompagnement, support &amp; Services"}]},{"@type":"WebSite","@id":"https:\/\/www.blueway.fr\/en#website","url":"https:\/\/www.blueway.fr\/en","name":"Blueway","description":"\u00c9diteur de la Data Platform Phoenix","publisher":{"@id":"https:\/\/www.blueway.fr\/en#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.blueway.fr\/en?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.blueway.fr\/en#organization","name":"Blueway","url":"https:\/\/www.blueway.fr\/en","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.blueway.fr\/en#\/schema\/logo\/image\/","url":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Logos\/Blueway\/logo-blueway-centre-tagline-bleu-gris-4.png","contentUrl":"https:\/\/www.blueway.fr\/wp-content\/uploads\/Logos\/Blueway\/logo-blueway-centre-tagline-bleu-gris-4.png","width":2560,"height":1819,"caption":"Blueway"},"image":{"@id":"https:\/\/www.blueway.fr\/en#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BluewaySoftware\/","https:\/\/x.com\/bluewaybpm","https:\/\/fr.linkedin.com\/company\/blueway-software","https:\/\/www.youtube.com\/@BluewaySoftware"]}]}},"_links":{"self":[{"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/pages\/46738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/comments?post=46738"}],"version-history":[{"count":27,"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/pages\/46738\/revisions"}],"predecessor-version":[{"id":66096,"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/pages\/46738\/revisions\/66096"}],"wp:attachment":[{"href":"https:\/\/www.blueway.fr\/en\/wp-json\/wp\/v2\/media?parent=46738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}